Return & Replacement Policy

Last updated: August 26, 2026

Made-to-Order Products

Because each item is produced for your order, we do not accept returns or exchanges for change of mind, incorrect size selection, or incorrect color selection. Please review the product details and size information carefully before ordering.

Eligible Replacement Issues

Contact us if your product arrives damaged, defective, materially misprinted, or if we sent the wrong product or size.

How to Request a Replacement

Email hello@priorauthorizethis.com within 14 days of delivery and include your order number, a clear photo showing the issue, and a short description. We will review the request and, when eligible, arrange a replacement at no cost.

Normal Production Variation

Minor differences in print placement, garment dye lots, texture, or the way colors appear on different screens can occur and are not necessarily defects.

Lost or Stalled Packages

If tracking says delivered but you cannot find the package, check with household members, neighbors, and the carrier first. If tracking has shown no movement for 15 days, contact us and we will help investigate with the fulfillment or shipping partner.

Worn or Altered Items

Unless the issue is a qualifying manufacturing defect, we cannot replace items that have been washed, worn, altered, or damaged after delivery.