Return & Replacement Policy

Last updated: April 2026

Made-to-Order Products

Because every item is custom printed just for you, we do not accept returns, exchanges, or offer refunds for change of mind, wrong size selection, or wrong color selection. Please check our size guide carefully before ordering.

When We Will Replace Your Order

We will send you a free replacement if:

• The product arrives damaged or defective
• The print quality is poor (blurry, misprinted, peeling)
• You received the wrong item or wrong size
• The product is significantly different from what was shown on the website

How to Request a Replacement

Email us at hello@priorauthorizethis.com within 14 days of receiving your order. Please include:

• Your order number
• A clear photo showing the issue
• A brief description of the problem

You do not need to return the damaged item. Our team will review your claim within 48 hours and ship a replacement at no cost to you.

Lost Packages

If tracking shows your package was delivered but you did not receive it, please contact your local carrier first. If your package shows no movement for 15+ days, contact us and we will work with our shipping partner to resolve it.

Non-Eligible Items

We cannot replace items that have been washed, worn, or altered. We also cannot replace orders where the customer provided an incorrect shipping address.